Infrastructure Manager

De functie

Your responsibilities as Infrastructure Manager:

Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end user satisfaction.
Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations.
Setup Service Levels and take the necessary measure to ensure the SLA’s are met.
Implement IT continuous improvement programs.
Lead the IT support team & manage the decentral IT infrastructure team.
Provide in depth technical expertise for both tactical and operational initiatives.
Provision in close cooperation with third party service providers an IT infrastructure that is suitable for the group to access and use their business applications.
Interface with the Group ICT Manager & Business Management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness.
Manage the operational infrastructure budget and evaluate possible requests from the different sites.
Ensure a security level that is fit for a large group with several branches in different countries.
Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks.
Participate in the budget process.
Occasional travel in Europe required.

You have at least 10 years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations.
You have experience with Cyber Security in a large international group.
You have experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration.
You have strong management and people development skills.
You have a good understanding of ITIL practices.
You have the ability to think logically and demonstrate strong analytical and problem solving skills.
You are also able to manage internal and external infrastructure & network projects from inception to completion.
You are an expert in setting and managing customer expectations.
You have the ability to develop and deliver projects using leading edge technologies.
You have excellent oral and written communication skills.

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